Zubion Development Solution Limited – Support Center
At Zubion Development Solution Limited, we are committed to providing timely and effective support to all our clients and website visitors. Our Support Center is designed to help you with inquiries, technical issues, project assistance, and general guidance.
1. How to Contact Support
You can reach our support team through the following channels:
Email: support@zdslbd.com
Phone: +880 1898-833300 (Available 9:00 AM – 6:00 PM, Saturday – Thursday)
Online Form: Visit our Contact Us page and submit your query.
2. Types of Support We Offer
Project Assistance: Guidance on ongoing or upcoming projects.
Technical Support: Help with website, software, or application issues.
Billing & Payment Inquiries: Assistance related to invoices, payments, or refunds.
General Inquiries: Any other questions related to our services or offerings.
3. Support Response Time
Email or Online Form: Responses typically within 24–48 hours.
Phone Support: Immediate assistance during business hours.
Urgent Requests: Please mark your email as “Urgent” for priority handling.
4. Frequently Asked Questions (FAQs)
How can I submit a support ticket?
Use our online contact form or email support@zdslbd.com.
What information should I provide for project support?
Include your name, contact details, project reference, and a detailed description of your issue.
When will I receive a reply?
Our team responds within 24–48 hours for regular queries and immediately for urgent requests during working hours.
Do you provide support for completed projects?
Yes, ongoing support and maintenance services are available based on your service agreement.
5. Additional Resources
Visit our Help Center / Knowledge Base (if available) for tutorials, guides, and FAQs.
Follow us on social media for updates, announcements, and tips:
Facebook: https://www.facebook.com/zdslbd/
LinkedIn: https://www.linkedin.com/company/zdsl/
Instagram: https://www.instagram.com/zdslbd/
Twitter: https://x.com/zdslbd12
Printerest: https://www.pinterest.com/zdslbd/
Youtube: https://www.youtube.com/@zdslbd
6. Contact Us for Support
Zubion Development
Solution Limited
📍 Zubion Centre, Road 2/A, Sector 15/I, Uttara, Dhaka, Bangladesh
📧 Email: info@zdslbd.com
📞 Phone: +880 1898-833300
